Donor Services Associate II (Part-Time)

Administration and operations; Finance
Part time

National Office

Minneapolis, MN
More Info

Job Description

The EFCA national office is seeking a part-time Donor Services Associate II to provide detailed revenue accounting, ensuring timely and accurate processing of donations using computers and software systems and maintaining and providing excellent service to internal and external EFCA customers.

Start Date: ASAP
Hours Per Week: 25

Duties:

  • Effectively handle diverse gift contributions for deposit and recording.
  • Provide backup for tracking and recording gift payment and registration details for a variety of projects and funds.
  • Perform accurate and efficient data entry into Raiser’s Edge software to uphold data integrity.
  • Complete assigned revision/clean-up projects generated by query searches, special projects, etc., where missing, incomplete, or inaccurate data exists in the constituent’s record.
  • Co-lead the annual church directory data collection working with other departments as needed to collect, update and maintain information.
  • Manage the donor suspense fund account.
  • Collaborate cross-departmentally to ensure donor funds are properly designated throughout the organization.
  • Deliver high-quality customer service to donors, internal team members and EFCA-affiliated personnel, via phone, email and in-person.
  • Perform a variety of office clerical support duties to assist in the accomplishment of the donor services goals.

Skills and Education Requirements:

  • Alignment with and commitment to the mission and values of the EFCA.
  • Personal, committed relationship with Jesus Christ.
  • High school diploma required.
  • Must have completed 2 years of college or have equivalent years of experience.
  • Minimum of 1 year experience in database operations required.
  • Ability to effectively communicate in a business-like manner which represents the image of the EFCA.
  • Ability to maintain confidentiality in financial and other matters.
  • Ability to organize, prioritize, and perform assigned responsibilities under minimal supervision.
  • Ability to spend more than 50% of work time using a keyboard and a computer.

NOTE: To be considered for this position, please include a resume and detailed cover letter with your application.