Office Manager
Administration and operations; Facility operations; Finance; Human resources
Job Description
Basic Overview:
Performs a wide range of complex administrative duties and coordinates various office procedures in support of Anchor Point Church. Manages a varying scope of administrative support tasks, including those of a confidential nature. Uses discretion in completing projects requiring a high degree of initiative, organization and problem-solving.
Work Experience:
- Proficient in personal computer software systems and applications, including word processing, spreadsheets, presentations and databases (Microsoft Word, Excel, PowerPoint, Google Suite, Planning Center).
- Experience with financial management systems and bookkeeping software preferred (QuickBooks, Planning Center Giving, Stripe, ACH payments).
- Strong written and verbal communication skills with the ability to draft correspondence and create promotional materials.
- Prior experience coordinating events and managing logistics is a plus.
Required Qualifications:
- 2+ years of experience in a complex office environment preferred.
- 1+ years of experience with financial management preferred.
- Excellent organizational skills, communication skills and flexibility.
- Ability to work independently and collaboratively in a ministry setting.
- Non-profit experience is preferred, but not required.
- Background check is required.
- Being a self starter is a must.
- Affirms Anchor Point’s doctrinal statement, bylaws and vision frame.
Job Hours, Pay & Benefits:
- Office hours: Monday through Thursday, 9:00 AM to 2:30 PM at the Anchor Point Lakeside Campus (20 hours per week).
- Starting at $26/hour, commensurate with experience.
- Ten paid holidays: New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day and the day after, two days at Christmas, and two floating holidays. Should a holiday fall on a scheduled day off, an alternate vacation day will be provided.
- Vacation: 8 vacation days (equivalent to two weeks).
- Safe and Sick Time: Accrued at a rate of 1 hour per 30 hours worked. Maximum of 48 hours per year
Detailed Administrative Duties:
- Main point of contact for Anchor Point church phone, emails and walk-in visitors.
- Organize and maintain general church information, including passwords, general forms and building codes.
- Create communication materials such as letters, emails and announcements.
- Coordinate and send mass communications through church communication services in collaboration with team lead and pastor.
- Oversee Planning Center as the main organizational administrator, ensuring records such as baptism dates, membership steps, groups, details are accurate and up-to-date.
- Manage and organize financial records, including filing receipts, financial reports, bills, insurance documents and property information.
- Maintain and update Anchor Point Google Suite, ensuring accessibility and organization.
- Print weekly documents such as sermon outlines, inserts for Sunday programs, and event materials.
- Order and manage office and worship service supplies.
- Sort and distribute mail.
- Process and forward prayer requests from connect cards and emails to pastors and the prayer team.
- Enter and track new visitors and members in Planning Center, responding to workflow items promptly.
- Work closely with team lead and pastor to facilitate member engagement and integration.
- Prepare affirmation of memberships for members at the annual meeting.
- Assist with annual meeting preparation, including membership reports and minutes.
- Support congregational care by coordinating care initiatives such as sending flowers, new baby gifts, sympathy cards and birthday greetings.
- Website and Social - Relay information to the social media team and manage admin access to social media services and online engagement. Including Facebook, Instagram, website, YouTube and others
- Attend team meetings and work closely with the other staff members.
- Other duties as assigned.
Detailed Financial Duties:
- Coordinate all cash and check deposits and ensure timely delivery to the bank.
- Update weekly congregational giving reports and monthly finance reports.
- Manage and initiate ACH transactions, including entering new donors, updating records and processing payments.
- Securely lock up finances/donations/ elder meeting minutes.
- Assist online donors through Stripe by troubleshooting payment issues and processing payouts.
- Record stock donations (e.g., from Edward Jones) in Planning Center Giving and send donor acknowledgment letters.
- Maintain financial records by organizing receipts, bank statements, bills and deposit information. Work with bookkeepers to submit financial documents by the deadline of each month.
- Manage Planning Center giving by entering and labeling donor contributions.
- Distribute Giving Statements to donors annually.
- Serve as a signer on all financial accounts, including general, care fund, savings, travel, Duluth & Beyond and church planting.
- Ensure financial files are organized and archived annually, preparing new budget-year folders by February 1.
- Process reimbursements and write checks for staff and volunteer expenses.
- Ensure compliance with financial policies and procedures.
- Other duties as assigned.
Weddings and Special Events:
- Share any inquiries with the special events team and help support them on an as needed basis.
Human Resources:
- Create and maintain confidential employee files in compliance with legal and church policies.
- Oversee new hire paperwork, including onboarding, payroll setup and benefits enrollment.
- Update and maintain the employee handbook, ensuring it reflects current policies.
- Process background checks for staff and volunteers.
- Manage insurance and workers' compensation reporting through Brotherhood Mutual.
- Renew and file required government forms annually, including MN Dept. of Revenue, -- Federal IRS Form 990 and Secretary of State Annual Renewals.
- Assist with staff development initiatives, such as scheduling training and retreats.
- Other duties as assigned.