Benefits & Retirement Support Specialist

FCMM Benefits & Retirement is seeking a part-time, temporary Benefits & Retirement Support Specialist to provide client services to FCMM participants and employers in the benefit and retirement plans.

Start Date: Immediate
Hours Per Week: 25
Schedule: In-Office Tuesday-Thursday
Duration: 12 Months
Benefits: Accrued Sick and Safe Time as well as PFML

Duties

• Process Retirement & Benefit Plan enrollments and terminations; update member information (addresses, beneficiaries, authorizations, salary data); research missing or incorrect data; and create income verifications
• Prepare weekly retirement plan remittance mailings and quarterly benefit plan mailings; assist with mail opening, PDF handling, documentation and research uncashed checks
• Provide excellent service to retirement and benefit plan participants and employers by answering calls promptly, responding to emails professionally and maintaining confidentiality and accuracy
• Complete additional tasks as assigned

Skills and Education Requirements

• Mature and growing relationship with Jesus Christ, aligned with FCMM’s mission and the EFCA Statement of Faith.
• Strong attention to detail, accuracy and confidentiality
• Proficiency in Microsoft Word, Excel and Outlook; Adobe Acrobat Pro experience preferred
• Strong interpersonal skills with the ability to contribute to a cooperative, team oriented environment
• Ability to make sound decisions with guidance and communicate professionally in writing and verbally
• Ability to work independently with minimal supervision while remaining adaptable and flexible
• Two years of post secondary education or relevant experience preferred